CargoWise is the logistics software platform of WiseTech Global. It covers international freight forwarding, customs and compliance, international e-commerce, warehousing, landside and drayage operations, transport, carrier connectivity and parcel shipping. Users include freight forwarders, customs brokers, warehouse operators, carriers and drayage operators. With CargoWise Neo, their own customers get self-service access. WiseTech presents CargoWise as a single, integrated platform.
WiseTech Global is an Australian company, listed on the Australian Securities Exchange since 2016, so CargoWise has no European parent. According to published reports on WiseTech's privacy help centre and SOC 3 report, customer environments run in data centres in locations including Germany (Hamburg), the United States and Australia. The data processing addendum permits international transfers, so data location is partly a contractual matter. CargoWise is not open source. European organisations should have the vendor confirm which region their production and recovery environments use.