DataGrail is a privacy platform that automates how organisations respond to data subject requests, maps personal data across their systems and carries out privacy assessments. Its product materials describe modules for live data mapping, request fulfilment across connected applications, consent enforcement on websites, automated PIA and DPIA assessments and a risk register. The platform is offered as a software service, and the company states that it runs as a single tenant and does not train on customer data.
DataGrail was founded in 2018 and is headquartered in San Francisco, California. The company is privately held, and its reported investors include Thomson Reuters and Third Point Ventures. Customers should confirm the hosting region, sub-processors and data processing terms in the contract. As a US company, DataGrail may be subject to US legal demands for data it controls, so European organisations should weigh that exposure when choosing a privacy tool that handles personal data.