FourKites is a supply chain visibility and automation platform. It tracks shipments, orders, inventory and facilities in real time, using a shared network of carriers, facilities and lanes. It also offers AI agents that carry out operational tasks such as carrier follow-up, handling supplier documents and scheduling appointments. The solution is delivered as a hosted service to shippers, manufacturers and logistics providers.
FourKites is headquartered in Chicago, Illinois, United States, and was founded in 2014. The company's website names carriers, manufacturers and technology companies among its strategic investors; no majority owner is named. The website states that each customer's data is segregated from every other customer, but it does not say where data is hosted or mention the GDPR. A European organisation should therefore consider US jurisdiction and request hosting locations and a data processing agreement before use.