Lumada is the name of Hitachi's digital platform and approach for turning operational data into business value. Hitachi describes it as a co-creation framework that combines digital technologies, data analysis and artificial intelligence. Its offerings include Industrial AI, which combines operational technology and IT knowledge with AI. Lumada is therefore less a single software product than a set of platform components and solutions that Hitachi delivers to industrial customers.
Lumada is developed and offered by Hitachi, Ltd., a Japanese company headquartered in Tokyo. In January 2026 the company announced a restructuring to accelerate growth of Lumada 3.0 through physical AI, effective from 1 April 2026. Because the company is established in Japan, it is outside the EU, and the pages consulted do not state where Lumada cloud services or customer data are hosted. A European organisation should check data location, processing terms and the transfer mechanism before using Lumada services that process personal data.