Resolver is a software platform for risk intelligence and enterprise resilience. It covers enterprise risk management, internal audit, internal controls, third-party risk, business continuity, incident management, investigations and security risk, plus modules for IT and regulatory compliance. Since 2024 the former Crisp, with online monitoring and trust-and-safety solutions, has operated under the Resolver brand as well. Organisations use it as SaaS to record risks, handle incidents and manage investigations.
Resolver Inc. is a Canadian entity domiciled in Toronto and is part of Kroll, a company headquartered in New York. It can therefore be subject to US law, including the CLOUD Act. According to its privacy statement, Resolver holds personal data in North America, Europe and Oceania. For the GDPR a representative has been appointed in Dublin and a GDPR addendum is available; transfers outside the EEA rely on standard contractual clauses. For European organisations handling sensitive incident and investigation data, it is worth agreeing the desired data region and the addendum with Resolver in advance.