Greenhouse is an applicant tracking system and hiring platform from Greenhouse Software, Inc. Its core product, Greenhouse Recruiting, supports sourcing, interviewing, decision-making and onboarding, with reporting and integrations with other business tools. Further products include a voice-based AI first interview, candidate fraud detection and identity verification (Real Talent), and MyGreenhouse, a portal where candidates follow their application. Companies from early-stage to enterprise use it, and it is delivered as an online platform.
Greenhouse Software, Inc. is a US company based in New York. In its earlier privacy policy it states that it acts as a data processor on behalf of employers, who remain the data controllers, and that service data is hosted on US servers. Its sub-processor list names Amazon Web Services for hosting, without saying which customers are placed in which region. The software is proprietary. European organisations should confirm in the data processing agreement where candidate data is stored, and weigh US jurisdiction, including the CLOUD Act.