Happyforce is an employee engagement platform. Managers and HR teams use it for surveys, eNPS measurement, team pulse checks, feedback and recognition, so that engagement is tracked continuously rather than once a year. It is offered as a SaaS service with a web dashboard and an app, and the website is available in Spanish and English. The vendor positions it as an alternative to annual engagement surveys and to engagement platforms such as Culture Amp.
The platform was founded in 2015 and is operated by HAPPYFORCE, S.L., a company registered in Barcelona, so the company is based in Spain and falls under EU law. The privacy policy refers to the GDPR and the Spanish LOPDGDD. It states that personal data may be transferred outside the European Economic Area when a service provider is located there, for example for hosting. The policy does not name the hosting location of the server infrastructure. Happyforce is not open source. European organisations that require processing within the EU can request the sub-processor list and the hosting location before signing.