MetricStream is a governance, risk and compliance software vendor serving enterprises in sectors such as banking, insurance, energy, healthcare, life sciences, telecom and utilities. Its products cover enterprise and operational risk, regulatory compliance and policy management, internal audit and controls, IT and cyber risk, third-party risk, and operational resilience. The platform includes application-building, analytics, integration and AI components. MetricStream is delivered as MetricStream Cloud, a SaaS offering built on a multi-instance design in which each customer's data is held in a separate server environment.
MetricStream is a US company headquartered in San Jose, California, with offices in Bengaluru, India, and London. As a US-headquartered provider it is subject to US law, including the CLOUD Act, regardless of where data is stored. The vendor says it operates globally located data centres so customers can host data according to their regulatory needs, but its public pages do not name the regions, so European organisations should confirm whether an EU location is available. The software is proprietary and no self-hosted edition is described.