Thought Machine is a London-based software company that provides cloud-native core banking technology to banks. Its Vault Core product is a real-time core ledger for accounts, and Vault Payments is a processing platform for payments. The company describes the platform as running across three availability zones with automated failover. Its investors include venture firms and banks, such as Lloyds Banking Group and Standard Chartered.
Thought Machine Group Limited is registered in England and Wales, with its registered office in London, United Kingdom. The United Kingdom is outside the European Union, so the vendor is not headquartered in the EU. The company's website does not name its cloud providers or state where customer data is hosted, and it does not describe an EU data-residency option. A European bank considering Vault should confirm hosting regions, sub-processors and transfer safeguards in its contract, and weigh the UK's separate legal framework.