vitomed is cloud-based practice software for medical practices and outpatient clinics in Switzerland, developed and supported by Vitodata AG of Seuzach. It combines appointment calendar, self check-in, electronic patient records, documents and billing in one system, including tariff billing under TARDOC. It connects to laboratories, hospitals, medical devices and eMedication services. The vitosuite add-on brings AI features for dictation, consultation summaries and questions about reports, which the physician reviews before anything enters the record.
Vitodata AG is headquartered in Switzerland, which is not an EU member but an EFTA country with an EU adequacy decision. Since 2024 it has belonged to the FORUM Family Office group; the vendor does not state that group's country of seat. According to the vendor, all customer data is held in two geo-redundant data centres in Switzerland and nothing is outsourced abroad. The privacy statement refers to the Swiss Data Protection Act and, where applicable, the GDPR. Patient records are sensitive health data, so check the processing agreement and which AI sub-processors vitosuite uses.