Diffmed is AXE E-Santé's software range for patient reception and digital patient pathways before, during and after a visit or stay. Diffmed Flux Patients manages patient flows and queues with multi-service check-in kiosks, with or without appointments; according to the vendor, a single licence covers an unlimited number of workstations. Diffmed Patient Connecté sends summons, reminders and messages by SMS or email and handles replies, and Diffmed Ambu'Activ tracks patients' health status through questionnaires on their smartphones. Target users are hospitals, clinics, laboratories, radiology practices, pharmacies and medical centres.
AXE E-Santé is a French SAS headquartered in Levallois-Perret; its legal notice names no parent company. The website does not say whether the software runs on the customer's own servers or as a hosted service, nor where data is hosted. Because the data concerned is patient information and messaging, it is worth asking in advance about the storage location, sub-processors (such as the SMS provider) and the data-processing agreement.