Bird, formerly MessageBird, is a customer communications platform. It connects email, SMS, WhatsApp, Apple Messages for Business and voice through one REST API and a dashboard, and adds one-time-passcode verification, number lookup and eSIM. Developers get SDKs for languages including TypeScript, Python, Go and PHP; automations, per-channel analytics, team roles and audit logs are included. Bird states that it has direct tier-1 carrier connections and is not a reseller. It is delivered as cloud SaaS and API.
Bird was founded in Amsterdam in 2011. In 2025 it announced that it would move operations to hubs outside the Netherlands, including New York; press reports say the headquarters technically stays in the Netherlands for now. Its privacy statement names Bird.com Inc. as a US entity. Its sub-processor list shows processing locations including the Netherlands, Ireland, Germany, the UK and the USA, with the region chosen by the customer for several services. The data region and contracting entity should therefore be settled in the data processing agreement.