Doctomed is a Swiss online directory and appointment platform for health care. Patients search for practitioners and medical companies by specialty, book, move or cancel appointments, and can use telemedicine. Independent practitioners and medical companies can register, work with an online agenda and a telemedicine solution, and so reduce the number of phone calls to the practice. A mobile app for Android and iOS is also available.
Doctomed is provided by Réseau Alpha SA, a Swiss company based in Montreux; the site names no parent company. According to its legal notice, the site and app are hosted by Infomaniak Network SA, also Swiss, with servers in Geneva, and the privacy policy states that data is kept on secure servers in Switzerland. Switzerland is not in the EU, but it is an EFTA country with an EU adequacy decision. The policy refers to rights under Swiss law and the GDPR. Because the service handles appointment data and potentially medical information, it is sensible to ask the vendor which data processing terms apply.