Elisa Ring is a cloud-based phone exchange from Elisa, the Finnish telecommunications provider, for businesses of varying sizes. It replaces an on-premise switchboard and is managed through a mobile app or a web browser. Calls are routed only to staff who have marked themselves as available. Ring also offers group calls, instant messaging, switching from a call to a chat, and integrations with CRM and ticketing systems. It is delivered as a cloud service rather than as software that the customer installs itself.
Elisa Oyj is headquartered in Helsinki, and its home markets are Finland and Estonia. Its largest shareholders are Finnish national institutions, so no foreign parent company has been identified. The group's privacy policy states that personal data is processed mainly in Finland, but that some subcontractors process it outside the EU, including in the United States. For a European organisation, the service falls under Finnish and EU law, while the subcontractor chain deserves attention in the contract. The pages consulted do not mention a self-hosted option.