EU Sovereignty Score
EU sovereignTelephony & VoIPHeadquarters: DE

Dialfire: sovereignty score and 8 European alternatives

Dialfire is a German contact-centre software for outbound calling, offered as a cloud contact-centre solution (CCaaS). It combines a predictive dialer with AI support and CRM functions, with call routing across many countries and voice encryption, for sales and service teams. The vendor describes the application as highly scalable and made in Germany.

The software is owned and operated by cloud IT Services GmbH, which a company directory places in Dresden and dates to 2010. As a German company it is subject to German and EU data-protection law. The homepage describes the application as coming from the EU with secure data transfer, but it does not state where customer data is stored, and the privacy and imprint pages reviewed were not available. Organisations should request the hosting location, the sub-processor list and a data processing agreement before using Dialfire for personal data. It is proprietary software, not open source.

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Sovereignty score
71 / 1000 = high exposure
100 = sovereign
  • Jurisdiction SOV-2100
    Headquartered in the EU: European law applies
  • Data residency SOV-3100
    EU-only hosting
  • Cryptographic key sovereignty SOV-360
    Key management with a European vendor
  • Freedom from lock-in SOV-640
    Closed source: switching requires data migration
  • Source & runtime sovereignty SOV-4 · SOV-655
    Closed source, runtime with the vendor

SOV codes: the matching objective in the European Commission's Cloud Sovereignty Framework. Official source

How the score is calculated

Facts and evidence

Last checked October 10, 2026
HeadquartersDE (EU)Verified by hand
Sovereignty modelVendor-hosted (EU)Verified by hand
Data hostingEUVerified by hand
Open-sourceNoVerified by hand
GDPR-compliantNoVendor-stated
CategoryTelephony & VoIP
TypeProduct
Websitedialfire.com ↗

How we verify · Something wrong? Suggest a correction

Top EU-based & GDPR-compliant alternatives to Dialfire

The European alternatives to Dialfire come from our knowledge base of over 6,200 vendors. We only list vendors headquartered in the EU or the EEA; fully European-owned vendors rank before vendors with a foreign owner. For each alternative you see the country, the open-source status and a short description.

Score per alternative: 0 = high exposure, 100 = sovereign

66 European Telephony & VoIP vendors are in the catalogue. View the whole category · Submit an alternative · View category on the map

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Why digital sovereignty matters with Dialfire

Dialfire is headquartered in DE and therefore falls under European law: the GDPR, NIS2 and the Data Act. No foreign legislation can compel access to your data.

Data is hosted exclusively in the EU, so Dialfire scores best on data residency.

Dialfire is closed source and hosted by the vendor. The encryption keys and the runtime sit with the vendor and switching requires data migration. Ask about bring-your-own-key, export options and open standards.

What this means for your organisation depends on your whole stack and context. The free assessment weighs Dialfire together with your other vendors and gives a total score, a heatmap and the main risk drivers.

Frequently asked questions

What is the best European alternative to Dialfire?

It depends on your use case. Strong EU alternatives to Dialfire include A1 Telekom Austria, Adversus and Auerswald. On this page you can compare 8 EU alternatives by jurisdiction, data residency and open-source status.

Are there open-source alternatives to Dialfire?

Our list of EU alternatives to Dialfire is mostly commercial options. Browse the category on the map for open-source choices.

Is Dialfire GDPR-compliant and where is the data hosted?

Dialfire is headquartered in DE (EU) and hosts data in EU. That makes Dialfire an EU-sovereign choice in its own right; the EU alternatives on this page are comparable European tools.

Details and sources

Verified by handHeadquarters, owner, hosting locations and licence have been checked by us against public sources. Free of charge and for every vendor, not a paid label. Nothing in this knowledge base is taken over automatically. Last checked on October 10, 2026.

Sources

Public sources used in the latest check of this record.

Compliance evidence

The links below point to the vendor's own public documents. We only record what we found: a missing link means "not found publicly", not "not compliant".

No public compliance evidence has been recorded for this vendor yet. Do you know its DPA or subprocessor list? Something wrong? Suggest a correction

Digital sovereignty in Telephony & VoIP

Telephony & VoIP: Business telephony, VoIP platforms, CPaaS and communication APIs. In this category the choice of vendor determines who has legal access to your data, where that data lives and how easily you can switch later.

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8 European alternatives to Dialfire — GDPR-compliant & EU-hosted · EU Sovereignty Score