EU sovereignTelephony & VoIPHeadquarters: NL

CM.com: sovereignty score and 8 European alternatives

CM.com is a communication and payments platform that brings messaging, marketing, customer service and payments together on one shared context. Its products include SMS and an SMS gateway API, voice (SIP trunking and a voice API), WhatsApp and other channels through a Business Messaging API, email, online payments and payment terminals, ticketing, a customer data platform and AI agents. Businesses use it through APIs and web platforms to handle customer conversations and transactions. The company was founded in 1999.

CM.com is headquartered in Breda, the Netherlands, and has been listed on Euronext Amsterdam since February 2020. The company describes itself as sovereign by design and states that customer data stays in Europe. It also states ISO 27001, 27017 and 27018 certification for the services it delivers. For a European organisation this means a Dutch vendor under EU law; the statement on data residency should be confirmed per service in the contract.

See the 8 European alternatives ↓Assess your stack with CM.com pre-selected

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Sovereignty score

71 / 1000 = high exposure
100 = sovereign

Jurisdiction SOV-2100
Headquartered in the EU: European law applies
Data residency SOV-3100
EU-only hosting
Cryptographic key sovereignty SOV-360
Key management with a European vendor
Freedom from lock-in SOV-640
Closed source: switching requires data migration
Source & runtime sovereignty SOV-4 · SOV-655
Closed source, runtime with the vendor

SOV codes: the matching objective in the European Commission's Cloud Sovereignty Framework. Official source

How the score is calculated

Facts and evidence

Last checked October 1, 2026

Headquarters	NL (EU)Verified by hand
Sovereignty model	Vendor-hosted (EU)Verified by hand
Data hosting	EUVerified by hand
Open-source	NoVerified by hand
GDPR-compliant	YesVendor-stated
Hosting signal	CLOUDFLARENET - Cloudflare, Inc., US (US)Technically measured
Category	Telephony & VoIP
Type	Product
Website	cm.com ↗

The hosting signal shows the network that serves the vendor's website, often a CDN, and not necessarily where the service or your data is hosted. How we verify · Something wrong? Suggest a correction

Top EU-based & GDPR-compliant alternatives to CM.com

The European alternatives to CM.com come from our knowledge base of over 6,800 vendors. We only list vendors headquartered in the EU or the EEA; fully European-owned vendors rank before vendors with a foreign owner. For each alternative you see the country, the open-source status and a short description.

Score per alternative: 0 = high exposure, 100 = sovereign

66 European Telephony & VoIP vendors are in the catalogue. View the whole category · Submit an alternative · View category on the map

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Why digital sovereignty matters with CM.com

CM.com is headquartered in NL and therefore falls under European law: the GDPR, NIS2 and the Data Act. No foreign legislation can compel access to your data.

Data is hosted exclusively in the EU, so CM.com scores best on data residency.

CM.com is closed source and hosted by the vendor. The encryption keys and the runtime sit with the vendor and switching requires data migration. Ask about bring-your-own-key, export options and open standards.

What this means for your organisation depends on your whole stack and context. The free assessment weighs CM.com together with your other vendors and gives a total score, a heatmap and the main risk drivers.

Frequently asked questions

What is the best European alternative to CM.com?

It depends on your use case. Strong EU alternatives to CM.com include A1 Telekom Austria, Adversus and Auerswald. On this page you can compare 8 EU alternatives by jurisdiction, data residency and open-source status.

Are there open-source alternatives to CM.com?

Our list of EU alternatives to CM.com is mostly commercial options. Browse the category on the map for open-source choices.

Is CM.com GDPR-compliant and where is the data hosted?

CM.com is headquartered in NL (EU) and hosts data in EU. That makes CM.com an EU-sovereign choice in its own right; the EU alternatives on this page are comparable European tools.

Details and sources

Verified by handHeadquarters, owner, hosting locations and licence have been checked by us against public sources. Free of charge and for every vendor, not a paid label. Nothing in this knowledge base is taken over automatically. Last checked on October 1, 2026.

Sources

Public sources used in the latest check of this record.

Compliance evidence

The links below point to the vendor's own public documents. We only record what we found: a missing link means "not found publicly", not "not compliant".

No public compliance evidence has been recorded for this vendor yet. Do you know its DPA or subprocessor list? Something wrong? Suggest a correction

Digital sovereignty in Telephony & VoIP

Telephony & VoIP: Business telephony, VoIP platforms, CPaaS and communication APIs. In this category the choice of vendor determines who has legal access to your data, where that data lives and how easily you can switch later.

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