Google Voice is a cloud phone service from Google for individuals and organisations, part of Google Workspace. It offers a business phone number that works across devices, calling from and to Gmail, voicemail with transcription, ring groups and automatic call menus. SIP Link connects existing numbers from another carrier, and higher plans add call recording and eDiscovery. It is managed through the Voice admin console.
Google LLC is a subsidiary of Alphabet and is based in the United States. For Workspace services Google acts as a processor under its data processing addendum. Workspace's data-regions policy (US or Europe) lists a set of core services, and Google Voice is not among them, so a European storage guarantee is not documented for this service. Availability differs by country. For a European organisation this means telephony and call data sit with a US company and can fall under the CLOUD Act. It is not open source.