Justworks is a US platform for payroll, benefits and HR administration aimed at small and mid-sized businesses. It operates as a professional employer organization (PEO): under a co-employment model, Justworks becomes a co-employer of the customer's staff for regulatory and tax purposes. The service covers payroll and tax handling, health and retirement benefits, and HR tools for onboarding and people administration. Justworks is delivered as a web platform. A separate privacy policy covers Canadian employer-of-record employees.
Justworks is headquartered in New York, in the United States, and is subject to US law, including the CLOUD Act. The company publishes separate privacy policies for its website and for its platform. The company's public pages do not state where customer data is stored, and they name no data processing agreement or GDPR commitment. The service is built around US employment and tax rules rather than European employers. The product is not open source. European organisations need to assess for themselves whether it fits their employment law and data protection requirements.