LernZentrale is a cloud-based training software (LMS) for employee courses, including frontline staff. Organisations can build their own courses or choose from a range of online courses, invite participants by SMS, email or QR code, and follow progress in dashboards. It also offers course planning for in-person courses, an authoring tool for interactive e-learning content, quizzes and exercises, role management and interfaces to other systems, including HR software. It is delivered as a web service and participants can also use it on smartphones.
LernZentrale is offered by learnFLEX AG, headquartered in Bern, Switzerland. Switzerland is not in the EU, but it is an EFTA country with an EU adequacy decision for data protection. The vendor's website does not state where the training environment's data is hosted and names no parent company, so ask the vendor. The privacy policy refers to Swiss data protection law and offers a data-processing agreement. For European organisations that keep staff training records in the tool, this is relevant when assessing how the data is processed.