Lucy is a software platform for security awareness training and phishing simulation, helping organisations measure and improve how their employees handle security risks. The vendor describes it as a cloud-based SaaS solution and also offers flexible deployment on-premise or in a private cloud, on a dedicated server.
Lucy Security AG is based in Cham, Switzerland. The vendor states that Lucy complies with the strictest data protection regulations but names no specific framework, and its privacy page does not state where customer data is hosted. Switzerland is outside the EU, so for a European organisation the contract should specify data location and the applicable data protection terms. The on-premise and private-cloud options allow an organisation to keep the platform on infrastructure it controls. The product is proprietary and not open source.