Mitratech is a software provider whose products cover legal management, governance, risk and compliance (GRC), ethics and HR compliance. Legal offerings include matter and legal spend management. The GRC portfolio includes an ethics hotline and training, enterprise and cyber risk management, policy management and third-party risk management through the Prevalent product. The company offers its software as hosted cloud services, and its privacy policy describes processing in the United States, Australia, India, Mexico and the European Union.
Mitratech is headquartered in Austin, Texas, and the legal entity named in its privacy policy is Mitratech Holdings, Inc. A 2021 transaction placed a majority stake with the Ontario Teachers' Pension Plan Board, a Canadian pension fund. According to the privacy policy, data about clients and website visitors is primarily stored in the United States, and transfers to countries without an adequacy decision rely on a data protection addendum with standard contractual clauses. For a European organisation, the US headquarters and the processing in India, Australia and Mexico call for a careful review of the contract, sub-processors and hosting arrangements.