Swisslog designs, manufactures and optimises automated logistics solutions across the supply chain. Its offer combines warehouse automation systems with a modular software platform called SynQ, which the company presents as the software layer of its solutions. These are supplied to organisations that run automated warehouses and material-handling operations. For these systems the website does not describe a hosted cloud offering; delivery takes place through automation projects.
Swisslog Holding AG is headquartered in Buchs and Aarau, Switzerland, and is part of the KUKA Group. According to Swisslog's own facts page, the Chinese group Midea acquired the majority of the KUKA Group by the end of 2016, which makes China the ultimate parent country. For a European organisation, Swisslog is a supplier headquartered in Switzerland with a Chinese ultimate owner, which matters for control of systems, software updates and access. The website does not state where customer data is processed or whether GDPR terms apply, so these points should be confirmed before purchase.