Telio is a Norwegian VoIP and mobile telephony brand operated by NextGenTel AS in Bergen. Private customers can use IP telephony over broadband, an app for calling over Wi-Fi, international calling plans, mobile broadband and mobile subscriptions. Business VoIP is offered through a separate business portal. The service is delivered as a telephony service, so beyond the optional app no software is needed.
NextGenTel AS is based in Bergen, Norway. Norway is part of the European Economic Area, so the company is subject to the GDPR through the EEA agreement. The ownership chain of the group is not publicly documented. Public information does not state where customer data is stored, so a European organisation should request written confirmation of storage locations and sub-processors.