Traxess Sentinel is a software-as-a-service platform that lets risk managers deliver duty of care to employees, reduce risk exposure and manage crisis response. It is organised into segments for corporate resilience (risk management, business continuity, crisis response), travel duty of care, self-service for travellers with GPS location and risk alerts, and a security portal. A security app with an emergency button and a customer portal are part of it. According to the vendor, the architecture supports both single-tenant and multi-tenant environments, and white-labelling is possible.
Traxess Ltd. is headquartered in Zurich, Switzerland; no parent company is stated. The website says the infrastructure runs in high-security data centres in Germany and France. Switzerland is not an EU member state but is an EFTA country with an EU adequacy decision for data protection; the stated data centres are in the EU. The privacy policy refers to the GDPR and describes Traxess as a processor for customer data.