UpKeep is a computerised maintenance management system (CMMS) for work orders, preventive maintenance, assets and facilities. It includes modules for safety, learning, IoT sensors and fleet maintenance, and the company describes it as an AI-native platform for CMMS, safety and asset operations. It is sold as subscription software for maintenance and facility teams.
UpKeep Technologies, Inc. has a registered address in Los Angeles, California, and is backed by venture investors; press reports describe a 2020 Series B led by Insight Partners. Its privacy policy states that personal information is transferred to the United States for storage and processing and may be sent to servers in other countries. The policy does not describe an EU data-residency option, does not mention a Data Processing Agreement, and does not name its sub-processors. For a European organisation, US jurisdiction over the stored data is the central point, and the software is proprietary rather than open source.