Yeastar is a Chinese provider of IP PBX systems and cloud PBX services for businesses. Its P-Series phone system is offered as a hardware appliance, as software for on-premises or private cloud, and as a hosted cloud service. The range also includes UC clients for mobile, desktop and web, a contact centre module and a managed Cloud PBX solution. Customers can therefore choose between the cloud service and an installation on their own infrastructure.
The company is registered as Xiamen Yeastar Digital Technology Co., Ltd. in Xiamen, China, and its website names no parent company. Its privacy policy says personal information may be stored and processed in any country where Yeastar has offices or hosting servers, and that some processing is done by vendors whose locations are not named. The website mentions no EU data centre option, so the data location of a Yeastar cloud service cannot be confirmed from public information. The product is not open source. For a European organisation, the contract, the data location and the processing chain are the main points to check.