ADASMA is field service management software from H&S Software Solutions GmbH, intended for technical service organisations. It combines asset management with master data, components and history, dispatch planning with a planning board and tour planning, an app for service technicians to record work and reports on site, a ticketing system, a customer portal for reports and documents, dashboards and interfaces to ERP systems. The vendor addresses sectors such as lifts, construction machinery, emergency generators, solar and wind installations and charging infrastructure. There are also AI functions.
H&S Software Solutions GmbH is based in Rheine, Germany, and, according to its website, is led by its founders as managing partners; no parent company in another country is named. According to the vendor's FAQ, ADASMA runs on customer servers (on-premise) or as a hosted solution on dedicated servers in a German data centre; the hosting systems are operated exclusively in German data centres. The FAQ also refers to a data processing agreement. For a European organisation this is a German provider with both a self-managed and a hosted option within Germany.