247Uptime is a cloud-based maintenance management system from 247FactoryNet GmbH, aimed at manufacturing and in particular metalworking. Machines are at the centre: faults are recorded, causes and known solutions are looked up, and maintenance is planned and documented. The software consists of a web version and an app and offers fault management, maintenance planning, maintenance documentation, IoT monitoring and an AI copilot that supports the team in making decisions. External service partners can also be involved.
According to its imprint, 247FactoryNet is headquartered in Tutzing, Germany, and no foreign owner is named. The vendor states cloud-based hosting in Germany and GDPR compliance. For a European industrial organisation this keeps maintenance and machine data within a single EU jurisdiction, without an announced US parent company. The vendor's website does use external marketing services, which is separate from the product environment. Before use, ask for the data processing agreement, the sub-processors and how data is handled by the AI function.