Business Document Unity is a content management platform from Nexpublica that combines document management (DMS) and customer communication (CCM, document composition) in one environment. It captures and classifies incoming documents, stores them for the long term, offers a user portal with search, and composes and distributes personalised outgoing documents across several channels. It has workflows, APIs and connectors for ERP, CRM and line-of-business software, and an AI assistant that can generate, summarise and translate text. According to the vendor, the platform is modular and multilingual and is offered as a cloud service.
Nexpublica France is a French company (SAS with a single shareholder) in Clichy, known until 2025 as Inetum Software. It says it has been independent of the Inetum group since then; the shareholder is not named. According to the vendor, the cloud service is hosted exclusively in France, in its own data centre. Ask about the contractual terms and the processors involved.