2Charta ECM is an enterprise content management and electronic records (eAkte) system from sovero GmbH, aimed at public administrations from municipalities to state authorities. It manages documents, e-mails, workflows and records in one application: incoming mail is digitised and distributed, e-mails are filed with the matching case, documents are created and stored in a uniform filing structure, and file plans follow the guidelines of the German federal interior ministry. An optional archiving process follows the BSI-recommended TR-ESOR method. According to the vendor, it integrates with many specialist applications and ERP systems.
sovero GmbH, formerly LORENZ Orga-Systeme GmbH, is based in Frankfurt am Main, Germany. The vendor states that its owners are its customers; no foreign parent company is named. Customers can choose between operating the system on their own premises and a BSI-certified German cloud, so an administration can keep its records under German and EU jurisdiction. The vendor says the software is developed to comply with the GDPR. Confirm the cloud operator, sub-processors and exit options in your contract.