Digi Remote Manager is a centralised management tool from Digi International for monitoring, configuring and troubleshooting connected Digi devices. The company lists it among its software and tools, giving administrators one place to manage Digi hardware in the field. The vendor's product pages do not state whether the service runs as a hosted cloud service or in the customer's own environment.
Digi International Inc. is headquartered in Hopkins, Minnesota, in the United States, so the vendor falls under US jurisdiction and US legal process may apply to data it holds. The company reports SOC 2 Type II attestation for its products, but names no hosting regions for Remote Manager, and no EU-specific data processing commitment is stated. European operators managing devices through this service should therefore check where management data is stored and record this in the contract.