Intento is a platform for localisation and machine translation. The company describes it as an all-in-one platform that uses AI agents and machine translation to translate content across customer touchpoints. The website lists integrations with tools such as ServiceNow, Jira and Genesys Cloud. It is offered as a cloud service with a web console and API access, and is not presented as open source.
The contact address of Intento, Inc. is in San Francisco, California. Its privacy policy states that the company hosts and processes customer data on behalf of its customers, and that personal data received from the EU or the UK is handled in the United States. It refers to the EU-US Data Privacy Framework for transfers, but does not mention the GDPR, a data processing agreement or a hosting location. For a European organisation, the operator is a US company, so the transfer basis and processing terms should be confirmed before personal data is sent.