ManualMaster is quality management software from ManualMaster in Papendrecht, the Netherlands, also branded Trevally on the site. Organisations use it to run their quality system: documents with version control and audit trail, processes, risks, standards, incidents, complaints, audits, deviations, tasks and actions. It includes a web portal with dashboard and reports, a learning module (Q-Learning) and software for an information security management system. The product is built on the Microsoft platform and works with Word, Excel and Visio. Sign-in is possible through Active Directory, SAML or OAuth.
ManualMaster is headquartered in Papendrecht; no owner outside the Netherlands is named. According to the vendor, the software is either installed fully inside the customer's own organisation or offered through ManualMasterCloud. Installing it yourself keeps data on your own infrastructure. For the cloud service the site names no hosting location, so ask the vendor. A data processing agreement is offered. Note that the product runs on Microsoft technology, which may create a dependency on that platform in your own environment.