EU sovereignPersonal Health & DNAHeadquarters: CH

Medgate: sovereignty score and 8 European alternatives

Medgate is a Swiss telemedicine service that gives patients video and phone consultations with doctors around the clock. Patients can book appointments and message through the Medgate app, and doctors can issue prescriptions, sick notes and referrals digitally. The service also includes a children's helpline. Care is delivered through the app, by phone and by video.

Medgate AG is headquartered in Allschwil, canton of Basel-Landschaft, Switzerland, and was founded in Basel in 1999. Since March 2022 it has been majority-owned by the German Otto Group, after the earlier shareholders Swisscom and Aevis were bought out. The company states that its processing follows the Swiss Federal Act on Data Protection and the GDPR, and that patient data is subject to medical confidentiality. The public materials reviewed do not state where patient data is stored. The service is not described as open source. For a European organisation, the German majority ownership and the unconfirmed storage location are the main points to examine.

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Sovereignty score

67 / 1000 = high exposure
100 = sovereign

Jurisdiction SOV-2100
Headquartered in Switzerland: Swiss law, recognised by the EU as adequate
Data residency SOV-380
Hosting in Switzerland only (recognised by the EU as adequate)
Cryptographic key sovereignty SOV-360
Key management with a European vendor
Freedom from lock-in SOV-640
Closed source: switching requires data migration
Source & runtime sovereignty SOV-4 · SOV-655
Closed source, runtime with the vendor

SOV codes: the matching objective in the European Commission's Cloud Sovereignty Framework. Official source

How the score is calculated

Facts and evidence

Last checked October 11, 2026

Headquarters	CH (EU)Verified by hand
Ultimate parent company	DEVerified by hand
Sovereignty model	Vendor-hosted (EU)Verified by hand
Data hosting	CHVerified by hand
Open-source	NoVerified by hand
GDPR-compliant	YesVendor-stated
Category	Personal Health & DNA
Type	Product
Website	medgate.ch ↗

How we verify · Something wrong? Suggest a correction

Top EU-based & GDPR-compliant alternatives to Medgate

The European alternatives to Medgate come from our knowledge base of over 6,800 vendors. We only list vendors headquartered in the EU or the EEA; fully European-owned vendors rank before vendors with a foreign owner. For each alternative you see the country, the open-source status and a short description.

Score per alternative: 0 = high exposure, 100 = sovereign

38 European Personal Health & DNA vendors are in the catalogue. View the whole category · Submit an alternative · View category on the map

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Why digital sovereignty matters with Medgate

Medgate is headquartered in Switzerland and falls under Swiss law, including the revised Swiss data protection act. Switzerland is not an EU member, but the European Commission recognises its level of data protection as adequate. Its Swiss headquarters does not by itself bring it under US legislation such as the CLOUD Act. The ultimate owner is based in DE, also within Europe.

Medgate hosts data in Switzerland only. Switzerland is not part of the EU or the EEA, so the GDPR does not apply there directly; the European Commission does recognise Swiss data protection as adequate, so personal data can go there without extra safeguards. Our model therefore scores it between EU hosting and hosting outside Europe. If you require strictly EU hosting, take this into account.

Medgate is closed source and hosted by the vendor. The encryption keys and the runtime sit with the vendor and switching requires data migration. Ask about bring-your-own-key, export options and open standards.

What this means for your organisation depends on your whole stack and context. The free assessment weighs Medgate together with your other vendors and gives a total score, a heatmap and the main risk drivers.

Frequently asked questions

What is the best European alternative to Medgate?

It depends on your use case. Strong EU alternatives to Medgate include 24Genetics, 7Mind and Aware. On this page you can compare 8 EU alternatives by jurisdiction, data residency and open-source status.

Are there open-source alternatives to Medgate?

Our list of EU alternatives to Medgate is mostly commercial options. Browse the category on the map for open-source choices.

Is Medgate GDPR-compliant and where is the data hosted?

Medgate is headquartered in CH (EFTA) and hosts data in CH. That makes Medgate an EU-sovereign choice in its own right; the EU alternatives on this page are comparable European tools.

Details and sources

Verified by handHeadquarters, owner, hosting locations and licence have been checked by us against public sources. Free of charge and for every vendor, not a paid label. Nothing in this knowledge base is taken over automatically. Last checked on October 11, 2026.

Sources

Public sources used in the latest check of this record.

Compliance evidence

The links below point to the vendor's own public documents. We only record what we found: a missing link means "not found publicly", not "not compliant".

No public compliance evidence has been recorded for this vendor yet. Do you know its DPA or subprocessor list? Something wrong? Suggest a correction

Digital sovereignty in Personal Health & DNA

Personal Health & DNA: Blood testing, preventive health checks, telehealth and consumer DNA tests. In this category the choice of vendor determines who has legal access to your data, where that data lives and how easily you can switch later.

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