Mediktor is a Spanish AI assistant that checks symptoms, gives a pre-diagnosis and guides users towards the right level of care. The platform also supports patient routing and care pathways for healthcare providers, insurers and other organisations. It is offered as a white-label SaaS service, which customers can brand and integrate into their own products. The assistant conducts conversations in several languages and is aimed at both patients and healthcare organisations.
Mediktor is published by Teckel Medical S.L., which lists an office in Barcelona, Spain. The majority owner is not named on the pages reviewed; press coverage mentions investors including MTIP. The public website does not state where patient data is hosted, and the privacy page reviewed mentions neither the GDPR nor a data processing agreement. For a European organisation the Spanish company is based in the EU, but health data calls for checks on hosting location, sub-processors and contract terms. The service is proprietary and no open-source licence is mentioned.