Microsoft 365 is a subscription service from Microsoft that combines office software with cloud services. It includes the Office apps, such as Word, Excel, PowerPoint and Outlook, for PC and Mac, plus online services for email, file storage, collaboration and meetings, including Teams. The enterprise plans also cover Windows 11 Enterprise, device management through Intune and endpoint protection with Defender for Endpoint. It is intended for organisations from small to large and is delivered as SaaS, with locally installed apps connected to the cloud.
Microsoft is a US company, and Microsoft 365 is proprietary software with no open-source edition. Under its EU Data Boundary, Microsoft states that it stores and processes Customer Data and pseudonymised personal data for in-scope services in datacentres in the EU and EFTA, subject to limited exceptions. Tenants with a sign-up location in the EU or EFTA are in scope; customers using Multi-Geo are not. For a European organisation, the provider's jurisdiction remains a separate consideration alongside where the data is stored.