ngrok is developer infrastructure that publishes local or private applications, APIs and devices through secure tunnels and gateways, whether they run on a laptop, in a VPC or on Kubernetes. Its offering includes a CLI agent, cloud endpoints, a Kubernetes operator, SDKs and an AI gateway. It is delivered as a cloud service, and domains can be restricted to chosen points of presence.
The contracting company is ngrok Inc., whose data processing agreement gives its address as San Francisco, California. The agreement covers GDPR processing and uses EU standard contractual clauses for transfers. ngrok's region-pinning documentation lists a Frankfurt point of presence, so a domain's traffic can be restricted to the EU, while the page does not say where the control plane for accounts and API requests runs. Account data may therefore be processed in the US, and a European organisation should confirm the storage locations in the agreement's exhibits before using the service for sensitive systems.