Quo, formerly OpenPhone, is a business phone system for small and growing teams. It brings calls, text messages and contacts together in a shared workspace, with shared numbers, call routing, call summaries and an AI agent called Sona that answers calls when a team cannot. It runs on iOS, Android, macOS, Windows and the web and integrates with tools such as Salesforce, HubSpot and Slack.
The company behind Quo is OpenPhone Technologies, Inc., headquartered in San Francisco, California, which places it under US jurisdiction. According to its privacy policy the services are hosted and operated in the United States, and data is stored on US servers. For EU and UK residents, Quo appoints a data protection officer and EU representative in Hamburg, Germany, and states that it acts as controller for its own data and may act as processor for customer data. The policy does not name a hosting provider or a transfer mechanism, so European organisations should request the data processing terms and sub-processor information from Quo.