Knox Manage is Samsung's enterprise mobility management service for Samsung Galaxy devices. It lets IT administrators manage a fleet of phones and tablets remotely, apply policies and set up devices for work use. Samsung describes it as an enterprise mobility management solution optimised for Galaxy devices, offered under its Knox Suite licensing. It is delivered as a cloud-hosted console, and the server location of a tenant is set during the customer's onboarding.
Samsung Electronics is headquartered in Suwon, South Korea, so the vendor is outside the EU and the EEA. Samsung's documentation states that the Knox Manage cloud servers are located in the United States, Ireland, Singapore and India, and that the server location matches the region selected during onboarding. A European organisation can therefore place its tenant on the Irish server, which is within the EU, but the operator remains a company based outside the EU. Privacy and data transfer terms should be reviewed separately before use.