Shipcloud is a shipping and returns platform for online merchants. It offers APIs, apps and services to create shipping labels, manage returns and connect shop or ERP systems to several carriers, including global and local parcel providers. Merchants can connect the service through the API or through existing shop and ERP integrations. According to the vendor, the platform also supports shipping and return processes across sales channels and provides insights for process optimisation.
Shipcloud is based in Hamburg, Germany, so it is subject to EU law and to the GDPR. The vendor's website does not state where data is hosted. Because shipping data includes recipient names and addresses, European organisations should ask for hosting locations and a data processing agreement before use. No self-hosted version is described.