triApp is the application on trifact's patient terminals, designed for hospitals. It combines communication, services, information and entertainment in a single application at the bedside. Patients can call the care team, make service requests and orders, fill in digital forms and questionnaires, and give feedback. The app also shows information on treatment and stay and offers TV, streaming services, radio and digital media. For integration the vendor lists a connection to the hospital information system via HL7 and FHIR, menu ordering systems and building technology.
trifact AG is headquartered in Rothenburg, Switzerland, and says that development and support take place entirely in Central Switzerland; no foreign parent company is stated. The website does not say how or where the application is hosted or run, so assume the headquarters country and ask the vendor. Switzerland is not an EU member state but is an EFTA country with an EU adequacy decision for data protection. The data is health-related, so ask about the data processing agreement.