TrustArc's Consent & Preference Manager is a central hub for capturing, storing and synchronising the consent and preference choices of customers across brands, systems and channels. It offers configurable consent forms and preference centres, consent history with exportable reports, geolocation-based consent banners, mobile consent SDKs and no-code connectors to marketing and CRM tools such as Salesforce, Marketo and HubSpot.
TrustArc is headquartered in Walnut Creek, California, and has been acquired by Main Capital Partners, a private equity firm based in The Hague, so its ultimate parent is in the Netherlands. Because the operating company is based in the United States, US legislation such as the CLOUD Act can apply to it regardless of its Dutch owner. The product is not open source, and TrustArc's public product page does not state where consent data is hosted. A European organisation should therefore ask for the hosting location and the subprocessors in writing before it stores consent records with this service.