ViViRA is a German digital health application that provides guided exercise therapy for non-specific low back pain. Doctors and psychotherapists can prescribe it as a digital health application (DiGA), and the vendor states that it is listed in the BfArM directory. The app delivers home exercise programmes. The company states that it meets the requirements of the EU Medical Device Regulation.
The operator is Vivira Health Lab GmbH, which the privacy notice names as data controller, with addresses in Munich and Berlin. App infrastructure is provided by Hetzner Online GmbH in Germany, and the website runs on HubSpot's CMS, with European data centres in Frankfurt am Main. The privacy notice, however, acknowledges that US access can occur in individual cases, for example during maintenance, and that several service providers transfer data to the United States under the EU-US Data Privacy Framework and standard contractual clauses. For European organisations, the German hosting of the app sits alongside US processors in the same data chain.