Zyxel Nebula is Zyxel's cloud platform for managing network equipment centrally. Through the Nebula Control Center you configure, monitor and update Zyxel access points, switches, firewalls and 4G/5G routers in one place, including across many sites. The platform offers a mobile app, zero-touch provisioning, multi-tenant management for managed service providers and an open API. Nebula is delivered as a cloud service.
Zyxel is a Taiwanese manufacturer headquartered in Hsinchu Science Park; no parent company in another country is known. According to Zyxel's support documentation, Nebula data is stored in AWS data centres in Ireland. Because the infrastructure runs on AWS, a US provider, US jurisdiction over the underlying infrastructure remains a point of attention. For a European organisation this is a Taiwanese vendor with data storage in the EU; it is sensible to review the data processing agreement and the list of sub-processors.