Ably provides a realtime messaging platform for developers, delivered as a managed cloud service. Its products include Pub/Sub, Chat, AI Transport, LiveObjects, Spaces and LiveSync. Applications connect through SDKs for languages and platforms such as JavaScript, Python, Java, .NET, Swift and Flutter. In addition to its native WebSocket protocol, Ably supports MQTT, SSE, AMQP, STOMP and clients of Pusher and PubNub. The MQTT adapter does not support presence, which matters for IoT connectivity.
Ably is operated by Ably Realtime Ltd., which states that it is located in the United Kingdom, with a postal address in London; the United Kingdom is not an EU member state. Ably runs globally distributed regions. For enterprise customers, stored data and transient realtime traffic can be kept on servers in the EU or the US through a regional endpoint; this restriction does not cover persistent history unless a placement constraint is used. Enterprise customers can also obtain dedicated clusters on Amazon EC2. The privacy policy names AWS among its providers and notes that some providers are outside the EEA.