Adobe Campaign is a cross-channel campaign management platform within Adobe Experience Cloud. Marketers design and orchestrate targeted campaigns by email, push notification, SMS and direct mail. Version 8 includes data management, an orchestration engine for batch-based journeys and a real-time messaging server for triggered messages such as password resets and order confirmations. Campaign v8 is available only as a Managed Cloud Service, fully hosted by Adobe; Campaign Classic v7 also offered on-premise and hybrid models.
Adobe Inc. is headquartered in San Jose, California, United States, so US legislation such as the CLOUD Act can apply. For Adobe Campaign Managed Cloud Services, Adobe lists processing in the US, the EU and India, and states that for some products customers can choose a primary hosting location. The v8 documentation names no regions for Campaign itself, so a European organisation should have the location fixed contractually. Adobe relies on the EU-US Data Privacy Framework for transfers. The software is proprietary.