Aeris provides connectivity and management for IoT deployments, such as connected vehicles, machines and infrastructure. Its offering includes the IoT Accelerator platform for SIM and device management, billing and lifecycle operations, an eSIM orchestrator supporting the GSMA SGP.32 specification, IoT Watchtower for monitoring and security, and the Mobility Suite for connected vehicles. Aeris also offers fixed wireless access and wireless SASE. The services are delivered to business customers as a cloud platform.
The data controller is Aeris Communications, Inc., based in San Jose, California, in the United States. The company is therefore subject to US law, including the CLOUD Act. Ericsson holds a minority stake following the 2023 transfer of its IoT businesses. Where customer data is stored is not stated in the privacy policy or the data processing addendum, which refer to the Trust Center. The Global Data Processing Addendum names the customer as controller and Aeris as processor and refers to the EU Standard Contractual Clauses and the UK Addendum. The product is not open source.