aiaibot is a Swiss AI platform for automating recurring enquiries and processes, developed by swiss moonshot AG. The platform combines an AI chatbot, AI agents, e-mail and process automation and a voice assistant. Answers are drawn from your own approved documents through retrieval-augmented generation, and without a reliable answer the system hands over to a person. You set per use case how independently an agent may act. It is delivered as a service, with connectors to existing systems.
swiss moonshot AG is headquartered in Dübendorf, Switzerland. According to the vendor, the knowledge base is hosted on servers in Switzerland and no data is transferred to the US; its privacy statement names Google Cloud in the Zurich region. In most projects aiaibot uses OpenAI GPT models operated through Microsoft Azure, with requests contractually excluded from training and deleted after 30 days at the latest. The vendor does not name the region of that model service, so ask. No foreign parent company is mentioned. Switzerland is not an EU member but is an EFTA country with an EU adequacy decision.