Non-EU vendorPersonal Health & DNAHeadquarters: US

Amwell: sovereignty score and 8 European alternatives

Amwell is a telehealth platform from American Well Corporation. It supports video visits and virtual care: virtual primary care, behavioural health (including the SilverCloud digital programmes) and programmes with clinical partners such as second opinions and dermatology. Customers are mainly health plans and health systems that offer the service to their members or patients. The platform is delivered as cloud software with related services and devices; care itself is provided through affiliated clinicians.

Amwell is headquartered in Boston, Massachusetts (US), is incorporated in Delaware and has no foreign parent. According to its privacy policy, it maintains information in the United States; for transfers from the EU and UK it refers to the EU-US Data Privacy Framework and standard contractual clauses. The policy contains no explicit GDPR commitment and no European hosting option. For European healthcare organisations this means health data falls under US jurisdiction, including the CLOUD Act, and calls for a careful transfer assessment.

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Sovereignty score

17 / 1000 = high exposure
100 = sovereign

Jurisdiction SOV-210
Headquartered in the US: CLOUD Act and FISA 702
Data residency SOV-30
No hosting in Europe (US)
Cryptographic key sovereignty SOV-320
Key management with a non-European vendor
Freedom from lock-in SOV-640
Closed source: switching requires data migration
Source & runtime sovereignty SOV-4 · SOV-615
Closed source, runtime with the vendor

SOV codes: the matching objective in the European Commission's Cloud Sovereignty Framework. Official source

How the score is calculated

Facts and evidence

Last checked October 13, 2026

Headquarters	US (US)Verified by hand
EU adequacy decision	Only for companies individually certified under the EU-US Data Privacy FrameworkVerified by hand
Sovereignty model	Vendor-hosted (non-EU)Verified by hand
Data hosting	USVerified by hand
Open-source	NoVerified by hand
GDPR-compliant	NoVendor-stated
Category	Personal Health & DNA
Type	Product
Website	business.amwell.com ↗

How we verify · Something wrong? Suggest a correction

Top EU-based & GDPR-compliant alternatives to Amwell

The European alternatives to Amwell come from our knowledge base of over 8,000 vendors. We only list vendors headquartered in the EU or the EEA; fully European-owned vendors rank before vendors with a foreign owner. For each alternative you see the country, the open-source status and a short description.

Score per alternative: 0 = high exposure, 100 = sovereign

52 European Personal Health & DNA vendors are in the catalogue. View the whole category · Submit an alternative · View category on the map

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Why digital sovereignty matters with Amwell

Amwell is headquartered in the United States. US vendors fall under the CLOUD Act and FISA 702: US authorities can compel access to data, even when that data sits in a European data centre. That is the core of the jurisdictional exposure in our model.

Amwell hosts data outside the EU (US). Personal data therefore leaves the EU, which requires a transfer mechanism under the GDPR and pulls the data residency score down.

Amwell is closed source and hosted by the vendor. The encryption keys and the runtime sit with the vendor and switching requires data migration. Ask about bring-your-own-key, export options and open standards.

What this means for your organisation depends on your whole stack and context. The free assessment weighs Amwell together with your other vendors and gives a total score, a heatmap and the main risk drivers.

Frequently asked questions

What is the best European alternative to Amwell?

It depends on your use case. Strong EU alternatives to Amwell include 24Genetics, 7Mind and Aware. On this page you can compare 8 EU alternatives by jurisdiction, data residency and open-source status.

Are there open-source alternatives to Amwell?

Our list of EU alternatives to Amwell is mostly commercial options. Browse the category on the map for open-source choices.

Is Amwell GDPR-compliant and where is the data hosted?

Amwell is headquartered in US and hosts data in US. Its GDPR compliance is limited or unclear. For full EU data residency the EU alternatives on this page usually offer more certainty.

Details and sources

Verified by handHeadquarters, owner, hosting locations and licence have been checked by us against public sources. Free of charge and for every vendor, not a paid label. Nothing in this knowledge base is taken over automatically. Last checked on October 13, 2026.

Sources

Public sources used in the latest check of this record.

Compliance evidence

The links below point to the vendor's own public documents. We only record what we found: a missing link means "not found publicly", not "not compliant".

No public compliance evidence has been recorded for this vendor yet. Do you know its DPA or subprocessor list? Something wrong? Suggest a correction

Digital sovereignty in Personal Health & DNA

Personal Health & DNA: Blood testing, preventive health checks, telehealth and consumer DNA tests. In this category the choice of vendor determines who has legal access to your data, where that data lives and how easily you can switch later.

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