awork is a project management platform aimed at agencies. It combines project and task management, capacity planning based on team availability, time tracking with budget and billability reports, documentation and AI features. With awork Connect, agencies collaborate with clients and freelancers without exposing internal information. The service is cloud-based, with desktop and mobile apps, and connects to tools such as Slack, Microsoft Teams, Xero and Salesforce.
awork is provided by awork GmbH, a SaaS company based in Hamburg, Germany, founded in 2019. According to the vendor, data is hosted on ISO 27001-certified servers in Europe, and its website states that these are Microsoft servers in Germany. The software is not open source and no self-hosted version is offered. Because the infrastructure comes from Microsoft, a US company, it can be worth asking the vendor which contractual and technical safeguards apply. The company itself is based in Europe, and the sources consulted name no non-European parent company.